FAQ

GOT QUESTIONS? WE'VE GOT HAPPY ANSWERS. ☺

Everything you need to know about shopping with I'm Happy Bro.

HOW LONG WILL IT TAKE TO PROCESS MY ORDER?

Orders are typically processed and prepared for shipment within **1–3 business days**.

Weekends, holidays, new releases and high-volume periods may require a little additional processing time.

HOW LONG DOES SHIPPING TAKE?

Standard U.S. shipping typically takes approximately **3–7 business days after your order has been processed**.

Delivery times are estimates and may vary depending on your location, carrier delays, weather and holidays.

HOW CAN I TRACK MY ORDER?

Once your order ships, you'll receive a **shipping confirmation email with tracking information**.

Please allow up to **24–48 hours** for tracking information to update with the carrier.

You can also visit our **Track My Order** page for additional help.

WHAT IS YOUR RETURN POLICY?

We accept eligible returns within **30 days of delivery**.

Items must be unworn, unwashed, unused and in their original condition. Original shipping charges are non-refundable, and customers are responsible for return shipping on standard returns.

Visit our **Returns & Exchanges** page for complete details.

CAN I EXCHANGE AN ITEM FOR A DIFFERENT SIZE OR COLOR?

Yes! Eligible items may be exchanged within **30 days of delivery**, subject to availability.

Because some of our inventory may be limited, we can't guarantee that a particular size or color will still be available when your exchange is processed.

HOW DO I KNOW WHAT SIZE TO ORDER?

Because fit and measurements can vary between styles, you'll find the **most accurate size guide directly on the applicable product page**.

You can also visit our **Size Guide** page for additional sizing help.

WHAT IF I RECEIVE THE WRONG OR A DAMAGED ITEM?

We'll make it right.

If your order arrives damaged, defective or incorrect, please contact us as soon as possible with your **order number and photos of the item** so we can help.